Build secure marketplace and brokerage platforms that connect buyers, suppliers, and brokers through seamless workflows.
Marketplace and brokerage businesses live and die by one thing: matching a supply side and a demand side reliably, then managing everything that happens between the two after the match is made. Qualix has built inside two very different versions of this problem, a household staffing marketplace connecting candidates and clients, and an internal platform managing broker relationships in a perishable goods supply chain. Both required software that could handle two sides of a transaction with different needs, different incentives, and different data, without forcing either side into a workflow built for the other.
matching a supply side and a demand side, where both parties need their own portal, workflow, and visibility into the relationship.
managing relationships, pricing, and fulfillment between suppliers and buyers, even when the software is used internally by brokerage staff rather than by both sides directly.
where a match is the start of the relationship, not the end of it.
Matching supply and demand without a system, relying on manual outreach, spreadsheets, or memory
Candidate or supplier vetting and screening that happens outside the system and never makes it into a usable record
Commission and margin tracking that gets recalculated by hand instead of living in the platform
No single view of a relationship once a match is made, so follow up, renewals, or replacements start from scratch
Pricing that shifts constantly and needs to be tracked accurately per trade or per placement
Time sensitive fulfillment where delays directly affect quality or client satisfaction
Two very different user experiences, supply side and demand side, being forced through the same interface
Trust and safety concerns that need to be handled before a match happens, not after
A high end household and estate staffing agency was running its pipeline across spreadsheets, email, and WhatsApp. We replaced it with a two sided, stage gated platform where each side sees only the view it needs.
Westrow brokers perishable food into every major Canadian retailer. We rebuilt the system that connects their client, their retail customers, and every product spec in between, retiring a legacy database and a wall of spreadsheets for a single source of truth.
SOC2 controls were implemented and achieved on Ivy at the project level, consistent with SOC2 being pursued across our SaaS builds. Westrow is an internal tool rather than a SaaS product, so SOC2 has not been pursued there, though the same underlying security practices still apply.
In practice, this means:
A match is the beginning of the relationship, not the end, so the system needs to support what happens after the match, not just the match itself.
Supply side and demand side almost always need different portals, permissions, and workflows, even inside one platform
Liquidity matters more than volume, since a marketplace with plenty of supply but no active demand at the right moment fails the same way as one with no supply at all
Screening and vetting data, especially background checks, needs to be handled as sensitive personal data even outside formal healthcare style compliance
Commission structures often vary by relationship, placement type, or trade, and hardcoding one flat rate breaks the model quickly
Perishable or time sensitive goods add a layer where fulfillment delay is not just an inconvenience, it directly affects the product
Replacement, renewal, or ongoing relationship management is often the real retention driver, more than the initial match
Internal brokerage tools still need to reflect two sided dynamics even when only staff log in, since the system is managing both sides on their behalf
Trust signals, ratings, verification status, or track record often need to be visible before a match is finalized, not just after
Background check and verification services.
Payment and commission processing systems.
Scheduling and communication tools between matched parties.
Internal CRM or relationship tracking systems.
Both, when the business needs it. Ivy has a candidate facing portal alongside the client side, since matching only works if both sides trust the system.
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